Mind Vault Tech Wave
FAQ
Quietly refined swimwear and lingerie, since 2019.
- How do I know which size to order?
- Each product page has a fit note written by the team after the production run, not a generic size chart. We include the model's measurements and the size she is wearing. If you are between sizes, write to us. Aiko or Saki will look at the specific piece and give you a straight answer.
- Do you ship internationally?
- Yes. We ship to most countries via Japan Post EMS. Delivery to Europe and North America typically takes seven to twelve business days. Customs duties are the buyer's responsibility. We mark packages accurately on customs forms and do not undervalue.
- What is your return policy?
- Unworn, unaltered pieces with tags attached can be returned within fourteen days of delivery for a store credit. We do not offer cash refunds, but store credit does not expire. Swimwear and lingerie that has been tried on without a hygiene liner in place cannot be returned, for obvious reasons.
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